11 May, 2017

At the time of Discharge, the Discharge Summary (which explains your medical condition at admission and the treatment given to you during hospitalization) along with your final bill, is sent to the TPA / insurance agency by our TPA Desk, for approval of the final billed amount. On average, a TPA / insurance agency takes 3-4 hours to revert with their approval/denial.

Once approval is received, the TPA Desk will inform you and you can settle the bill at the Cash Counter as per the amount approved and your share in the payment. All prescriptions, reports, bills and films will be retained by the Institute to file a claim of the billed amount, with the TPA/ insurance agency.

If the TPA / insurance agency sends a denial or rejection of your final bill and treatment (based on their guidelines), you will be required to pay the complete billed amount. You can file a claim of reimbursement with your TPA / insurance agency, after settling your bills at discharge.

All documents including your Discharge Summary, prescriptions, test reports, films, ECG strips and pharmacy bills will be handed to you so that you can complete the claim filing requirements. Most health insurance companies have now made it very easy to file reimbursement claims, please contact Your TPA / insurance agency for guidelines on the same.

Related Articles


Head and Neck Cancer





Opportunity to Help


As a society, RGCIRC is looking forward to get support from generous people

Read More

It is a fact that there are absolutely no substitutes to replace human bloo...

Read More

Volunteers play an important role in today’s hospitals. They help the hos...

Read More

Rajiv Gandhi Cancer Institute and Research Centre is today counted amongst Asia’s premier exclusive cancer centres that offer unique advantage of cutting edge technology, put to use by renowned super specialists. This potent combination of man and machine ensures world-class cancer care to not only patients from India, but also from the neighboring SAARC countries and others.

Sir Chotu Ram Marg, Sector - 5, Rohini Industrial Area, Rohini, New Delhi - 110085, India | +91-11-47022222
OPD Timings: 09:00 am to 05:00 pm (All weekdays except Sunday and Holiday)
Emergency Services: 24x7 All weekdays

Squadron Leader Mahendra Kumar Jain Marg, Block K, Niti Bagh, New Delhi - 110049 | +91-11-45822222
OPD Timings: 09:00 am to 05:00 pm (All Weekdays except Sunday and Holiday)
Emergency Services: 24x7 All Weekdays

Subscribe Today For Our Healthy Tips Newsletter